Terms and Conditions
Welcome to Gulf Diesel Services! By accessing and using the Gulf Diesel Services website, you agree to be bound by our Warranty Policy, Privacy Policy, and any other disclaimers or terms found throughout our site. Please read the following carefully.
Warranty Policy
Gulf Diesel Services provides the following warranty coverage on our products and services:
- Exchange Diesel Engine Control Modules: Limited lifetime warranty.
- Exchange Gasoline Control Modules: Limited lifetime warranty.
- Diesel Repair Services: 1-year warranty.
- Gasoline Repair Services: Lifetime warranty.
All warranties are non-transferable and apply only to the original purchaser. Every control module undergoes factory testing before shipment to ensure 100% functionality. Gulf Diesel Services reserves the right to deny any return or exchange requests.
Installation and Liability
All control modules must be installed by a certified technician. Incorrect installation or improper diagnosis will void the warranty. Gulf Diesel Services is not responsible for any labor costs, rental fees, towing expenses, or other costs incurred with the installation or use of our products.
Warranty Claim Process
If a certified technician determines that a unit is defective or faulty after an exchange or repair, Gulf Diesel Services will provide a replacement or a core rebuild at our discretion. Any warranty claims must be pre-approved by a Gulf Diesel Services customer service representative and include the original invoice.
The warranty is voided if external vehicle issues cause control module failure. These issues include, but are not limited to: electrical shorts, open circuits, faulty wiring, or improper installation. All Gulf Diesel Services control modules are sealed; tampering with internal components or seals will void the warranty.
Shipping and handling charges are non-refundable under all circumstances. Some control modules may require on-vehicle programming or calibration to ensure full functionality. Gulf Diesel Services is not responsible for any costs associated with programming or calibration services.
Sales Tax Policy
Gulf Diesel Services complies with state and federal tax laws, collecting and remitting sales tax for transactions processed within Texas. If you are a tax-exempt organization, please provide the necessary documentation to be exempt from sales tax. Contact our representatives for further assistance.
Pricing and Typographical Errors
While Gulf Diesel Services strives for accuracy, errors in pricing or product information may occur. In the event of a pricing or typographical error, Gulf Diesel Services reserves the right to cancel or refuse any order at our discretion, without prior notice.
By using our website, you agree to abide by these Terms of Use and all related policies. If you have any questions, please contact Gulf Diesel Services customer service for clarification.